Reference

How 16xxx Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason. This page explains what we collect when you use 16xxx, how we protect it, and what you can do if you want to access or remove it.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency are built into how we run accounts at 16xxx. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit

All data between your device and our servers travels over SSL. This covers login, deposits via bKash or Nagad, and any account update you make from your phone.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We keep your account data while your account is active. If you close your account, we retain only what applicable law requires — typically transaction records for a defined period.

Access and Correction Requests

You can request a copy of the data we hold on you, or ask us to correct inaccurate details. Submit the request via live chat or email with your account number for identity verification.

What We Collect and Why

16xxx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 16xxx, we collect the information needed to run it — your name, contact details, and the payment method you use to deposit or withdraw. If you transact via bKash, Nagad, or Rocket, we record the transaction reference and amount to

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reconcile your wallet balance. We do not store your mobile wallet PIN or full account credentials. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access. Cookies help us remember your
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login state so you are not prompted every time you return on the same device. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction.
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Retention periods follow applicable law in the regions where we operate; where no specific period applies, we keep data only as long as your account is active or as needed to resolve disputes. Your use of this platform is subject to your local law and the
4
eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from the 16xxx lobby. Available for account and data queries — include your registered mobile number to speed up verification.

Email Support Send your data request to our support address. We aim to respond within a few business days and will confirm receipt when your message arrives.

Account Settings Some data — like your contact number and linked wallet — can be updated directly from your account settings page without contacting support.

Common Questions About Your Data

Straight answers to what Bangladesh players ask most about how their information is handled on 16xxx.

We collect your name, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We share only what payment processors need to complete your transaction. We do not sell your data. No marketing third parties receive your personal details without your consent.

We store the transaction reference and amount to reconcile your wallet balance. Your mobile wallet PIN and full account credentials are never stored on our side.

Yes. Contact us via live chat or email with your account number. We will verify your identity and send you the data we hold within a reasonable timeframe.

Send a deletion request through live chat or email. We will process it in line with applicable law — some transaction records may be retained for the legally required period.

We use session cookies for login continuity and analytics cookies to improve the lobby. You can manage or block cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoComilla Speed Crash InfoCrash Burst

How 16xxx Handles Your Personal Information

How We Protect and Manage Your Data

Encryption in Transit

Cookie Controls

Data Retention

Access and Correction Requests

Reach Us About Your Privacy

Common Questions About Your Data

01 What personal data does 16xxx collect when I open an account?

02 Does 16xxx share my data with third parties?

03 How is my bKash or Nagad transaction data stored?

04 Can I request a copy of the data 16xxx holds on me?

05 How do I ask 16xxx to delete my account data?

06 Does 16xxx use cookies, and can I turn them off?

Privacy Policy

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